Microsoft has made headlines with its massive $13 billion investment in OpenAI, the company behind the popular ChatGPT technology. This strategic partnership, hailed as one of the most significant in tech, is now facing potential challenges. Earlier this year, Microsoft’s early integration of AI technologies gave it a temporary lead over major competitors like Apple and NVIDIA in terms of market value. By sinking billions into OpenAI, Microsoft aimed to push the limits of AI development, in exchange for the privilege of early access to next-generation AI models. This collaboration has allowed Microsoft to power many of its products and services with cutting-edge technology from OpenAI.
However, recent reports from Reuters suggest a potential shift in Microsoft’s strategy. There’s talk of them incorporating new AI models into their Microsoft 365 Copilot service, models that may not rely on OpenAI’s technology. The underlying issue appears to center around the high costs and slower speeds associated with OpenAI’s GPT-4 model, which isn’t meeting the demands of Microsoft’s enterprise clients. Consequently, the tech giant is on a mission to cut expenses for enterprise services like Github Copilot, with hopes of offering cost benefits to its customers.
Speculation about a rift in the Microsoft-OpenAI alliance has been fueled by talks of disagreements over their exclusivity agreement and the financial strain of supporting the advanced computing needs of OpenAI’s AI developments. There’s even chatter among OpenAI personnel suggesting that Microsoft’s struggle to meet these high-performance requirements might cost them significant ground in the race towards achieving AGI (Artificial General Intelligence), as competitors continue to forge ahead.
Copilot 365, which is tightly knit into Microsoft’s suite of productivity tools like PowerPoint and Word, is at the center of this technological pivot. It traverses through company data, aiming to assist users with rapid information retrieval and summarization of meetings and emails to boost productivity. Yet, even with early access to OpenAI’s tech, Microsoft seems to face hurdles, with some describing these AI tools as merely “gimmicky.” Reports suggest a dependency on third-party vendors to make Copilot consistent within Microsoft’s applications. User feedback hasn’t been great either—some report that the tool fails to function properly around 75% of the time, leading to questions about the $30 per user per month pricing being too steep.
Meanwhile, OpenAI appears to be considering cutting ties with Microsoft upon reaching the AGI milestone. CEO Sam Altman has hinted that achieving AGI might happen sooner than anticipated and might have a surprisingly minimal impact on society. A source from OpenAI even suggested that the company might have already reached AGI with the release of OpenAI o1.
In light of all this, Microsoft seems to be considering diversifying its AI risk, given recent projections that OpenAI could incur losses up to $5 billion in the coming year. According to Microsoft CEO Satya Nadella, it could be a natural step for Microsoft to reevaluate their connection with OpenAI once AGI is a reality.
